We ask our customers to complete a Customer Satisfaction Survey (CSS). The scores range from 0 - 100, with 100 being a perfect score. We are graded on everything from explaining equipment warranties to keeping our customers' homes neat and clean. Of all the surveys received so far, we have never scored less than 100. Some of the comments we have received include:
"A+ for Sweetland's professionalism. I definitely would recommend the contractor to my friends and family."
"I would recommend Sweetland for their work to anyone that needs a new A/C unit. They come in and do their (work) promptly, (and) leave your home in tip-top shape."
"We have been extremely pleased and satisfied with Sweetland's Heating & AC- excellent and trustworthy. Trane systems are great- you get what you pay for!"
"Extremely pleased with unit. Have relied on the contractor for some time. Am thoroughly satisfied with them."
"I recommend Sweetland to everyone. They are very knowledgeable, friendly, courteous, professional. Explained step by step what they were doing in terms I understood. Were very patient with my grandson and dogs. Always wore protective covers on shoes and cleaned up immediately any mess that was made. They are an excellent company. I would never go to anyone else. The office staff provided me with different financial options and helped me with whatever they could. I cannot say enough good things about this company. I love our new Trane system!"